What this program is
YardiOne is the single sign-on platform that employees of Yardi client organizations use to access Yardi software products. To protect user accounts, YardiOne supports two-factor authentication (2FA): when a user signs in, a one-time passcode (OTP) is delivered to the mobile phone number the user registered, and the user must enter that code to complete sign-in.
This messaging program sends only account verification and account-security messages. It sends no marketing, promotional, or informational content of any kind. Every message is triggered directly by an action the user takes (such as attempting to sign in, registering a device, or changing account credentials).
How users opt in
Users opt in to this program by registering their mobile phone number for two-factor authentication in their YardiOne account settings:
- The user signs in to their YardiOne account and opens Account Settings → Security → Two-Factor Authentication, or is prompted to enroll in two-factor authentication by their organization's security policy at first sign-in.
- The user selects Text message (SMS) as their verification method and enters their mobile phone number.
- The enrollment screen displays the following consent language, with links to the program's Terms & Conditions and Privacy Policy:
“By providing your mobile number and selecting Verify, you agree to receive account verification and security text messages from YardiOne at the number provided. Message frequency varies based on your sign-in activity. Message and data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of using Yardi software. See our SMS Terms & Conditions and Privacy Policy.”
- A verification code is sent to the number the user entered. The user confirms ownership of the number by entering the code, which completes enrollment.
Verification messages are sent only to numbers that have completed this enrollment, and only in response to a verification event initiated at that user's account (a sign-in attempt, device registration, or credential change). Phone numbers are never purchased, rented, or imported from third-party lists.
Enroll in text verification
You can opt in to YardiOne text verification here, or directly in YardiOne under Account Settings → Security → Two-Factor Authentication. Enrollment is completed by confirming a verification code sent to your mobile number.
We received your submission. Your enrollment request has been recorded. A verification code will be sent to your mobile number to confirm your opt-in the next time you sign in to YardiOne.
Sample messages
YardiOne: Your verification code is 482913. It expires in 10 minutes. Never share this code with anyone. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
YardiOne: Your verification code is 057261. Yardi will never call or text you to ask for this code. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
YardiOne: You have opted out of text verification codes and will receive no further messages. To sign in, use an alternate verification method or contact your administrator. Reply START to re-subscribe.
YardiOne: For help, contact support@yardi.com or (805) 699-2040. Msg&data rates may apply. Reply STOP to opt out.
Message frequency and cost
Message frequency varies based on the user's sign-in activity: one message is sent per verification request the user initiates. A typical user receives between one and thirty messages per month. Message and data rates may apply. Contact your mobile carrier for details about your messaging plan.
How to opt out and get help
Reply STOP |
Cancels text verification. You will receive one final message confirming the opt-out, and no further messages will be sent. Your account remains active; you will need to use an alternate verification method (such as an authenticator app or email) or contact your administrator to sign in. |
|---|---|
Reply START |
Re-subscribes a previously opted-out number to text verification. |
Reply HELP |
Returns a message with program information and support contact details. |
You can also opt out at any time by removing your phone number from Account Settings → Security → Two-Factor Authentication in YardiOne, or by contacting support using the details below.
Support
Yardi Systems, Inc.
430 South Fairview Avenue
Santa Barbara, CA 93117, USA
Phone: (805) 699-2040
Email: support@yardi.com
Disclosures
Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. Carriers are not liable for delayed or undelivered messages. Consent to receive verification text messages is not a condition of any purchase or of using Yardi software. Supported carriers include AT&T, T-Mobile, Verizon, U.S. Cellular, and other major U.S. carriers; carrier participation may change without notice.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
See the full SMS Terms & Conditions and Privacy Policy for this program.