SMS Terms & Conditions

Effective Date: September 22, 2026

1. Acceptance of Terms

These SMS Terms & Conditions (the “Terms”) govern the Yardi Corporate Messages text messaging program run by Yardi Systems, Inc. (“Yardi”). You accept the Terms when you give Yardi your mobile number and tick one or more message-category boxes — on a yardi.com form, on an enrollment link sent by a Yardi representative, or on the program page at www.yardimsg.com/yardi/corporate/. If you would rather not accept them, simply leave the boxes unticked; Yardi will continue to reach you by email or phone.

2. Program Description

Yardi Corporate Messages delivers text messages to people who shared a mobile number with Yardi through its corporate channels — yardi.com contact, demo-request, and event-registration forms, trade-show and sales conversations, and partner programs — in whichever of these categories the person selected:

• Customer care: replies and follow-ups to inquiries and support conversations
• Account notifications: corporate account notices, event and appointment confirmations and reminders, and security notices
• Marketing: product news, event invitations, and offers (sent only to people who expressly selected this category)
• Confirmation texts in response to enrollment, STOP, and HELP

Example message: “Yardi: Your demo with our sales team is confirmed for Thu, Oct 9 at 11 AM PT. A calendar invite follows by email. Reply HELP for help, STOP to opt out.”

3. Consent and Opt-In

Age requirement: The program is open only to people aged 18 or older. Do not enroll if you are under 18.

When you enter your mobile number and tick a category box, you:

• Agree that Yardi may send text messages in that category to the number you entered
• Represent that the number is yours or that you are its regular user
• Acknowledge that each category stands on its own — marketing texts arrive only if you ticked the marketing box, and you may take customer care or account notifications without taking marketing
• Acknowledge that consenting to any category, marketing included, is not a condition of purchasing any Yardi product or service
• Acknowledge that the messages are sent by automated means

Changing your number: Tell Yardi at support@yardi.com or (805) 699-2040 if your mobile number changes. Yardi cannot be held responsible for texts delivered to a number you no longer control if you did not let us know.

4. Message Frequency and Charges

Up to 4 messages per month, marketing texts no more than 2 per month. Message and data rates may apply. The actual count depends on the categories you selected and on the inquiries, events, and account changes you initiate. Your mobile carrier sets the charges for text messages under your plan; ask the carrier if you are unsure what they are.

5. How to Opt Out

You can leave the program whenever you like:

• Text STOP in reply to any program message — this ends every category
• Email support@yardi.com to drop one category or all of them
• Call (805) 699-2040

After you text STOP, Yardi sends a single confirmation (“You've been unsubscribed from Yardi Corporate Messages. No further texts will be sent. Reply START to re-subscribe.”) and then nothing further unless you text START or enroll again. Leaving the program has no effect on your inquiry, your event registration, or your corporate account.

6. Help and Support

• Text HELP in reply to any program message
• Email support@yardi.com
• Call (805) 699-2040

7. Supported Carriers

Yardi Corporate Messages works on the major U.S. wireless networks — AT&T, T-Mobile, Verizon, U.S. Cellular, Boost Mobile, Cricket Wireless, Metro by T-Mobile, and others — though a carrier may join or leave the program at any time without notice. Carriers are not liable for delayed or undelivered messages.

8. Compliance

The program is run under the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, the registration requirements of The Campaign Registry (TCR), and the messaging codes of conduct published by the mobile carriers.

9. Privacy

How Yardi handles the information gathered by this program is described in the program's Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

10. Disclaimers and Limitation of Liability

Delivery of a text message depends on your carrier's network and on your handset being reachable. Yardi accepts no liability for messages that arrive late or not at all, for carrier fees, for network outages, or for any loss you suffer because a message did not reach you. A text from this program is a convenience; it never substitutes for a notice Yardi is required to give you in another form under a contract or under applicable law.

11. Changes to These Terms

Yardi may revise the Terms at any time by publishing the new version here with a new Effective Date. Staying enrolled after a revision is published means you accept the revised Terms.

12. Termination

Yardi may stop sending messages to a number at its discretion — for example when a carrier asks it to, when the number appears to have changed hands, or when the Terms have been breached.

13. Contact