Yardi Account Verification SMS Program

Two-factor authentication (2FA) one-time passcodes and account-security messages for Yardi software platforms and services. Operated by Yardi Systems, Inc.

What this program is

Yardi Systems, Inc. develops software platforms used by real estate owners, managers, investors, and their staff. This program covers sign-in verification for Yardi platforms and services that are not covered by a product-specific program (YardiOne and RentCafe each have their own). To protect user accounts, Yardi platforms support two-factor authentication (2FA): when a user signs in, a one-time passcode (OTP) is delivered to the mobile phone number the user registered, and the user must enter that code to complete sign-in.

This messaging program sends only account verification and account-security messages. It sends no marketing, promotional, or informational content of any kind. Every message is triggered directly by an action the user takes (such as attempting to sign in, registering a device, or changing account credentials).

How users opt in

Users opt in to this program by registering their mobile phone number for two-factor authentication in their Yardi account settings:

  1. The user signs in to their Yardi account and opens Account Settings → Security → Two-Factor Authentication, or is prompted to enroll in two-factor authentication by their organization's security policy at first sign-in.
  2. The user selects Text message (SMS) as their verification method and enters their mobile phone number.
  3. The enrollment screen displays the following consent language, with links to the program's Terms & Conditions and Privacy Policy:

“By providing your mobile number and selecting Verify, you agree to receive account verification and security text messages from Yardi at the number provided. Message frequency varies based on your sign-in activity. Message and data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of using Yardi software. See our SMS Terms & Conditions and Privacy Policy.”

  1. A verification code is sent to the number the user entered. The user confirms ownership of the number by entering the code, which completes enrollment.

Verification messages are sent only to numbers that have completed this enrollment, and only in response to a verification event initiated at that user's account (a sign-in attempt, device registration, or credential change). Phone numbers are never purchased, rented, or imported from third-party lists.

Enroll in text verification

You can opt in to Yardi text verification here, or directly in Yardi under Account Settings → Security → Two-Factor Authentication. Enrollment is completed by confirming a verification code sent to your mobile number.

By providing your phone number and checking the box above, you agree to receive SMS account verification and security messages (one-time passcodes) from Yardi. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes. See our Privacy Policy and SMS Terms & Conditions. Consent is not a condition of any purchase or of using Yardi.

Sample messages

Yardi: Your verification code is 482913. It expires in 10 minutes. Never share this code with anyone. Msg&data rates may apply. Reply HELP for help, STOP to opt out.

Yardi: Your verification code is 057261. Yardi will never call or text you to ask for this code. Msg&data rates may apply. Reply HELP for help, STOP to opt out.

Yardi: You have opted out of text verification codes and will receive no further messages. To sign in, use an alternate verification method or contact your administrator. Reply START to re-subscribe.

Yardi: For help, contact support@yardi.com or (805) 699-2040. Msg&data rates may apply. Reply STOP to opt out.

Message frequency and cost

Message frequency varies based on the user's sign-in activity: one message is sent per verification request the user initiates. A typical user receives between one and thirty messages per month. Message and data rates may apply. Contact your mobile carrier for details about your messaging plan.

How to opt out and get help

Reply STOP Cancels text verification. You will receive one final message confirming the opt-out, and no further messages will be sent. Your account remains active; you will need to use an alternate verification method (such as an authenticator app or email) or contact your administrator to sign in.
Reply START Re-subscribes a previously opted-out number to text verification.
Reply HELP Returns a message with program information and support contact details.

You can also opt out at any time by removing your phone number from Account Settings → Security → Two-Factor Authentication in Yardi, or by contacting support using the details below.

About Yardi Systems, Inc.

Yardi Systems, Inc. (“Yardi”) has developed and supported investment management and property management software since 1984. Headquartered at 430 South Fairview Avenue, Santa Barbara, CA 93117, Yardi employs thousands of people in offices worldwide and serves real estate owners, managers, and investors ranging from small property owners to large institutional portfolios. Learn more about the company at www.yardi.com, or see all Yardi text messaging programs at www.yardimsg.com.

Support

Yardi Systems, Inc.

430 South Fairview Avenue

Santa Barbara, CA 93117, USA

Phone: (805) 699-2040

Email: support@yardi.com

Disclosures

Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. Carriers are not liable for delayed or undelivered messages. Consent to receive verification text messages is not a condition of any purchase or of using Yardi software. Supported carriers include AT&T, T-Mobile, Verizon, U.S. Cellular, and other major U.S. carriers; carrier participation may change without notice.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

See the full SMS Terms & Conditions and Privacy Policy for this program.